GigNewton.com's Terms of Service
Last update: November 10, 2018 The squeezed version
A service offered on GigNewton.com® is called a Gig®. Gigs® on GigNewton.com are offered for a fixed, base price of $5 to $50 (also referred to as one Fiver®). Only registered users can buy and sell on GigNewton.com.
Registration is free. Sellers gain account statuses ("Levels") based on their performance and reputation. Some sellers may offer additional upgrades to their gig or sell their gig in multiples, according to their status. Sellers must fulfill their orders, and may not cancel on a regular basis or without cause. Users may not offer or accept payments using any method other than placing an order through GigNewton.com.com.
Gigs should be ordered using the 'Order Now' button. Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the gig description. GigNewton.com retains the right to use all published delivered works for GigNewton.com marketing and promotion purposes. Whenever you see the 'I will __ for $5 to $50™', that means that the seller is offering their Gig® for the fixed price of $5 to $50.
Basics Each $5 to $50 Gig you sell and successfully deliver, accredits your account with a net revenue minus 15% service charge. Buyers pay GigNewton.com for orders in advance. GigNewton.com accredits sellers once an order is Complete. See “Delivered Work & Communications” for definition of Complete order. Sellers may withdraw their revenues using one of GigNewton.com’s withdrawal options.
If an order is cancelled (for any reason), the payment funds will be returned to the buyer. Sellers may withdraw their revenues to a PayPal account of their choice, or to a GigNewton.com Revenues Card, according to the terms specified below. Seller's rating is calculated based on a number of factors, including feedback received from buyers, amount of orders, and also orders cancelled and late deliveries.
Seller Statuses GigNewton.com is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business, turning GigNewton.com to their main source of income. Sellers who invest in self promotion, consistently gain great customer satisfaction, deliver on time and maintain high quality and rating will gain new statuses with special opportunities, benefits and tools that come with it. Levels GigNewton.com sellers can gain account statuses (Level 1, Level 2 ...) based on their activity, performance and reputation.
Each level opens up additional opportunities and tools for the sellers to extend their business. Sellers who are promoted to a higher level are required to maintain their level of service and high rating in order to keep their preferred status. • Levels are updated periodically by an automated system. Higher level sellers are still required to offer their Gigs for the basic price of $5 to $50. Sellers who cease to maintain their high quality service, experience rating drop or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries and cancellations can cause a seller to moved to a different Level.
More information about Seller Levels here. Top Rated Sellers Top Rated Sellers are chosen manually by GigNewton.com moderators from the list of the highest seller level based on a list of criteria, including seniority, volume of sales, extremely high rating, exceptional customer care and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.
More information about Seller Levels here. Handling orders When a buyer orders a Gig, the seller gets notified by Email. Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will permit the buyer to cancel the order and may harm the seller's rating. Both buyers and sellers have the option to cancel an order by mutual agreement.
Mutual cancellations have no negative effect on rating. However, excessive cancellations, of any type, have a negative effect on Levels eligibility. Unanswered mutual cancellation requests will be automatically accepted after 48 hours, while reducing the non-responding user's rating.
A Seller may cancel an order without the buyer's consent at any given moment ("Force Cancellation"). However, this will have a negative effect on the seller's rating. Staying out of trouble To protect our users' privacy, user identities should be kept anonymous.
Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (Other than your name) is not permitted.
All communications, information and files exchange must be performed exclusively using GigNewton.com's messaging system. Posting or sending adult, illegal, rude, abusive, improper, copyright protected, promotional, spam, violent, nonsense or any uncool stuff is strictly prohibited. Doing so will get your account blocked permanently.
Work delivery & communications You are responsible to scan all transferred files for viruses and malware.
GigNewton.com will not be responsible for any damages which might occur due to site usage, use of content or files transferred. Sellers must deliver completed files and/or proof of work using the 'Deliver Completed Work' tab (located in the Order Page). Once work is delivered, the buyer has three days to respond and post a review.
If no response is provided within 3 days of delivery the order will be considered complete. Withdrawing revenues In order to withdraw your revenues, you must have an account with at least one of GigNewton.com’s withdrawal providers .
Your GigNewton.com profile can be associated with only one account from each GigNewton.com withdrawal provider. A withdrawal provider account can be associated with only one GigNewton.com profile.
Revenues are only made available for withdrawal after a safety clearance period of 14 days. Withdrawal fees vary depending on the withdrawal provider / method Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has began.
Ordering Gigs may be purchased using a Credit Card, PayPal or a valid redeemed GigNewton.com Gift Card.
Once payment is confirmed, your order will be created. If you have a positive balance of $5 to $50 or more in your shopping balance, it will be applied automatically to your next order. • As a buyer, your identity is kept anonymous at all times. To protect your privacy, avoid requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact information.
You may not offer sellers to pay, or make payment using any method other than through the GigNewton.com.com site. You may not pay other users directly using their PayPal account. In case you have been asked to use an alternative payment method, please report it immediately here.
Avoid filing a dispute or reversing a payment through PayPal or your bank. Doing so may get your account suspended. In case of a problem, always try and work things out with your seller. If you need further assistance, contact our customer support here.
Order cancellations (when eligible) can be done by customer support only up to a period of 10 days from order completion date. We will not be able to cancel orders after that time.
Some of the services on GigNewton.com are delivered physically (arts and crafts, collectable items etc). For this type of gigs, sellers may decide to add additional charges for shipping. Sellers can add shipping prices for local shipping (within the same country) and for international shipping (anywhere else). Important Buyers who order Gigs that require physical delivery, will be asked to provide a shipping address.
Sellers are responsible for all shipping arrangements once the buyer supplies the shipping address.
GigNewton.com does not handle or guarantee shipping, tracking, quality and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. Tracking number is a great way to avoid disputes related to shipping. We recommend entering the tracking number if available in the order page when delivering your work.
Violation of GigNewton.com's Terms of Service may get your account permanently blocked. Sellers will be able to withdraw their revenues from blocked accounts after a safety period of 45 to 90 days, depending on the reason for blocking, from day of last cleared payment received in their account and subject to GigNewton.com's approval.
Disputes should be handled using GigNewton.com's dispute resolution tools ('Got Problems?' in the order page) or by contacting GigNewton.com customer support. GigNewton.com reserves the right to put any account on hold or permanently cancel accounts due to breach of these terms or any illegal or inappropriate use of the site or services. Users with accounts on hold will not be able to sell or buy on GigNewton.com.
GigNewton.com may make changes to its Terms of Service from time to time. When these changes are made, GigNewton.com will make a new copy of the Terms of Service available at http://www.GigNewton.com.com/terms_of_service. You understand and agree that if you use GigNewton.com after the date on which the Terms of Service have changed, GigNewton.com will treat your use as acceptance of the updated Terms of Service.
We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails, users can contact GigNewton.com's customer support department for assistance here.
GigNewton.com will not refund payments made for cancelled orders back to PayPal. Funds from order refunds are returned to the buyer's balance and are available for future purchases on GigNewton.com.
Ownership and limitations (Legal stuff, yach...)
Ownership and limitations: unless clearly stated otherwise in the Gig description text, when the work is delivered, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered service shall be the exclusive property of buyer. The seller expressly agrees to assign to buyer the copyright in any delivered services that do not meet the requirements of a work-for-hire under the U.S. Copyright Act. Additionally, independent of the U.S. Copyright Act, the seller agrees that unless he indicated otherwise in the Gig description, once the order is completed the seller assigns along with it to the buyer, to the fullest extent possible under the law, all of its rights, title and interest, if any, in and to the delivered service and waives any and all moral rights in connection therewith.
Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer.
Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to GigNewton.com, including Gig texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by GigNewton.com for no consideration for marketing and/or other purposes.
We wish to remind that GigNewton.com.com's content is based on User Generated Content (UGC).
GigNewton.com does not check user uploaded/created content for violations of copyrights, trademarks or other rights. We invite everyone to report suspected violations together with proof of ownership. Reported violating content will be removed.
By offering a service, the seller undertakes that he has sufficient permissions, rights and/or licenses to provide, sell or resell the service that they offer on GigNewton.com.